Help & contact / Contact us

We understand there may be a need to contact us occasionally. Please review the following department points of contact:

Reservations and Booking Assistance - OpenSkies Concierge

France

Tel 0 825 87 47 47 (0,15€/minute)

+33 (0) 3 60 74 20 04 (to call from outside of France)

Open from 8.00am to 7.00pm CET daily

USA

Tel 1 866 581-3596

+ 1 212 682 9527 (to call outside of the USA)

Open
Mon-Fri 9am to 8pm
Sat 10am to 8pm
Sun 11:30am to 8pm EST

Online 24 hours a day http://www.flyopenskies.com/

Executive Club Membership

France	Call +33 (0) 826 826 747	Monday-Friday 9am -6pm CET
USA	Call 1 800 452 1201	Monday-Friday 9am -6pm EST

Groups

To book a group travelling together of 10 or more passengers please contact us for a group travel quote by calling the OpenSkies Concierge desk at the numbers above and ask for the groups department.

Refunds

France	Tel 0 825 87 47 47 (0,15€/minute)	+33 (0) 3 60 74 20 04 (to call from outside of France)	Open from 8.00am to 7.00pm CET daily
refundsfrance@flyopenskies.com
USA	Tel 1 866 581-3596	+ 1 212 682 9527 (to call outside of the USA)	Open Mon-Fri 9am to 8pm Sat 10am to 8pm Sun 11:30am to 8pm EST
refundsusa@flyopenskies.com

Administrative Offices

OpenSkies
Batiment 519
5 allée du commandant Mouchotte
Paray Vieille Poste
91781 Wissous Cedex
France

Please indicate in writing to us the name of the person or department.

Lost Luggage

Please email us at

luggage@flyopenskies.com

Customer Relations

Please send your request at