Customer services / Contact detail

If you wish to send a comment on your flight experience or would like to report a baggage incident, our Customer Relations Team is here to help.

Email: customercareus@flyopenskies.com
Call: 1 866 581 3596
Write to: OpenSkies Customer Care
551 Fifth Avenue, Suite 725
New York, NY 10176

Or simply click here https://www.theairgate.com/en/openskies to send your request.

If you would like to file a complaint directly with the DOT:

Write to: Aviation Consumer Protection Division, C-75
U.S. Department of Transportation
1200 New Jersey Ave., S.E.
Washington, D.C. 20590