Home page Information Customer relations

Customer relations

If you wish to send a comment on your flight experience or would like to report a baggage incident, our Customer Relations Team is here to help.

To submit a complaint, click here

Or leave a message on: 1 866 845 5890

Or write to:  
OpenSkies Customer Relations
3 rue Le Corbusier
CS 50046
94528 Rungis Cedex 1

If you would like to file a complaint directly with the DOT:

Write to:  
Aviation Consumer Protection Division, C-75
U.S. Department of Transportation
1200 New Jersey Ave., S.E.
Washington, D.C. 20590

Or visit:  www.dot.gov/airconsumer